Democratic Republic Insurance Jewellery Basic Need.
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Jewellery store insurance critical during festive season
Risk prevention strategies vital as mall robberies increase
As the festive season approaches, many retailers across the country increase their stock levels in order
to meet consumers’ demands. With this comes a seasonal spike in mall and jewellery store robberies,
as seen during recent incidents at Cresta Shopping Centre in Johannesburg, Menlyn Shopping Centre
in Pretoria and Cavendish Square in Cape Town.
This is according to Natasha Maroun, Managing Director of Gem and Jewel Acceptances, a specialist
insurance underwriter, writing on behalf of Compass Insurance – who says businesses need to take
adequate measures to ensure they are protected against the increased security risks associated with the busy
holiday period.
Maroun says, “Malls have far more people in them over the busy festive season and criminals tend to expect less
resistance for fear of people being hurt. It is vital that jewellery store owners train their employees to be on high alert
and aware of unusual circumstances, or people acting suspiciously during this period. It is easier to distract sales
people when a shop is full of customers than when there is only one customer in the store. Jewellers should also
ensure they are adequately staffed for the increase in customers over the festive season.”
She adds, “Most malls have a linked panic button alarm to jewellers. This enables mall security to react timeously in
the event of an incident. This, like any other linked alarm, has to be tested from time to time and especially tested
when alterations have been undertaken by the store or the mall.”